DanceLessonsNYC.com

Policies: Cancellations & Refunds

 Cancellation Policy:
48 hours advance notice required

Once you have made an appointment with me,
I keep that spot for you and turn away all other clients who request it.
In order for me to be able to put your spot back on the market and offer it to other clients,
I need a minimum of 48 hours notice from you in the event of cancellation.
If you give me at least 48 hours notice, you will incur no monetary penalty for cancelling,
and you will be able to reschedule your appointment without having to pay again.
If you give less than 48 hours notice, you are financially responsible for the appointment,
and will not be able to reschedule without paying for another appointment.
For all cancellations, please call AND email me, to make sure I get the message.
If I do not answer the phone, you can simply leave a voicemail,
and as long as your voicemail is time-stamped by the deadline, that will be acceptable.
I am sorry to have to take such a hard stand on the cancellation policy,
but some people are unfortunately very flaky
and make appointments that they don't take seriously.

Thanks for your understanding!

 No Refund Policy

There are no refunds. If you are not sure that you want to commit to taking a series of lessons, then just take one lesson first and see how it goes, then make a decision after you know if you like it or not. And plus you are always welcome to just schedule one lesson at a time and pay-as-you-go, that way you are not locked into a series. I never pressure my students into signing up for a bunch of lessons. The number of lessons you take is totally up to you!

If you buy a package (or receive a gift certificate) that you don't get around to using or finishing before your wedding, then you have up to one year from the date of purchase to finish taking the lessons.

The expiration date on all purchases is one year from the date of purchase.

Welcome to www.BallroomDanceNYC.com : Wedding Dance by Kerensa!

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